Frequently Asked Questions

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ABOUT THE PMO VALUE RING METHODOLOGY
WHAT IS PMO VALUE RING?

PMO VALUE RING is a software which uses a methodology focused in supporting the creation of new PMOs, the redesign of existing PMOs, the monitoring of its operations and evolution, and the PMO’s management and value creation.

PMO VALUE RING provides well-structured steps with specific recommendations for each PMO, based on successful experiences from the worldwide community of PMO professionals. In order to do that, the software uses a benchmarking database, composed of the results of extensive research with hundreds of professionals with great experience and results.

HOW DOES THE BENCHMARKING DATABASE WORK?

Our benchmarking database is a result of researches conducted around the world with highly mature PMO professionals.

We do not hold information about companies or specific industries in our database. The reason behind it is that we believe in the value of individual professionals’ opinions, a fruit of a bundle of experiences and knowledge which, for a number of reasons, are not always put into use at the organizations where they work.

We also believe that the experiences of the global community of professionals in PMOs have immense power. Therefore, our tools are focused on mapping and translating all this accumulated knowledge, making it an effective value for our users.

Therefore, we have stored in our database the accumulated experience of hundreds of professionals, invited to contribute with their in-depth knowledge on critical aspects to the success of a PMO.

It is important to notice our benchmarking database keeps consolidated information, resulted from statistical analysis and validation. By doing that, identifying the individual contributions’ authors becomes impossible, guaranteeing the total confidentiality of the information provided.

HOW IS PMO VALUE RING DATA CONFIDENTIALITY TREATED?

PMO VALUE RING values the total confidentiality of the information provided by our users, and we follow in our research the principles of the European Benchmarking Code of Conduct, available here.

Our benchmarking database maintains consolidated information, validation results and statistical analysis, making it impossible to identify the authors of the individual contributions. This information is collected during our surveys and is the heart of the benchmarking database. PMO VALUE RING uses consolidated analysis results to provide recommendations. Professionals contributing to the database are identified only as members of their respective research teams.

WHO CREATED THE PMO VALUE RING METHODOLOGY?

PMO VALUE RING was created from a research program that started in 2009 and was completed in 2014, which involved dozens of professionals with a high level of experience and maturity in PMOs.

The theoretical basis of the methodology is anchored in important international academic research conducted during this period and in particular the work of two of the world’s leading researchers in the field of projects, Dr. Brian Hobbs and Dr. Monique Aubry, both of UQÀM, In Montreal, Canada.

As a result of the joint experience of many professionals who work in PMOs on a daily basis, the methodology also fits perfectly into the practice and real world of organizations, giving focus to what really matters for a PMO to be successful.

The partial and final results of these researches have been presented in recent years in important publications and world conferences, totaling more than 30 articles, and 50 lectures in 12 countries.

CAN THE PMO VALUE RING METHODOLOGY BE USED FREELY?

Yes. The PMO VALUE RING methodology is the result of a survey conducted voluntarily by dozens of professionals in PMOs in several countries. This methodology is a contribution to the worldwide community of PMOs and all their concepts can be freely used. We ask only that sources and references be duly cited, when appropriate.

The PMO VALUE RING website offers a free version of the license for the methodology to be tested, with some limitations for business use. In this way, we believe we are contributing to the development of professionals, PMOs, and organizations around the world.

WHO SHOULD USE THE PMO VALUE RING METHODOLOGY?

The tools available on the website should be used by any professional who has an interest in the PMO theme, among them:

  • Executives responsible for PMOs: In the evaluation and strategic monitoring of the PMO;
  • PMO Managers and Leaders: In the design, redesign, evaluation, performance monitoring and operation of the PMO, new or existing ones;
  • PMO Members: In monitoring PMO’s day-to-day performance and operation;
  • Consultants, Teachers, and Students: In their work and studies, using the PMO VALUE RING methodology as a reference, as well as the best practices recommended, based on our benchmarking base.
HOW TO IMPLEMENT THE PMO VALUE RING METHODOLOGY IN YOUR ORGANIZATION?

The PMO VALUE RING methodology and its tools are powerful and easy to understand and use.

PMO VALUE RING has been carefully designed so that anyone can use it with ease and efficiency. But remember, as with any subject, for best results, it is very important that you know the basics of the methodology available in tutorials and e-books in various areas of our website.

To get high-level results, you still have the option of having qualified and certified PMO GLOBAL ALLIANCE professionals. These professionals studied the PMO VALUE RING in depth, had their knowledge recognized in rigid exams and proved experience, which guarantees their full capacity in the use of the methodology.

ARE ALL 8 STEPS OF THE PMO VALUE RING MANDATORY?

The 8 steps of the PMUE VALUE RING can be executed partially, or even in a specific sequence desired by the user. However, there is a recommended sequence for more effective results.

Some steps may use information or results from previous steps. Therefore, it is highly recommended that you follow the recommended sequence, clearly presented in the tool itself.

ABOUT THE PMO VALUE RING LICENSE
HOW DOES THE PMO VALUE RING USER LICENSE WORK?

The license to use the PMO VALUE RING is valid for a single PMO, for a period of 12 months, counted from the creation date of the PMO.

DO THE 12 MONTHS START COUNTING FROM THE LICENCE PURCHASE DATE?

No. After purchasing the license, you will have 12 months from the date of purchase to create your PMO. Once created, this PMO will remain active for 12 months.

WHAT HAPPENS WITH MY PMO’S DATA IF MY LICENSE PERIOD EXPIRES?

After 12 months of the creation of the PMO, your signature will be inactivated. You can still view all data for 6 months, but you cannot change them. During this period, you may acquire a new license, and use it to create a new PMO or to reactivate an inactive PMO within the above six-month period. In this case, after reactivation, all data will be fully available again.

IS IT POSSIBLE TO HAVE TWO OR MORE PMOs ASSOCIATED TO THE SAME ACCOUNT?

Yes. Your account is personal. The licenses purchased by you will be associated with your personal account, each of them respecting their respective expiration dates.

If you are acquiring a new license to create a PMO, this new PMO created will be associated with your account.

A new license can also be used to reactivate an existing and inactive PMO for another 12 months, provided that it is done within 6 months after its inactivation.

IS IT POSSIBLE TO ACCESS LICENSES FROM PMOs NOT PURCHASED BY ME?

Yes, as long as you were designated as a user of the PMO acquired by another person.

ABOUT PURCHASES AND PAYMENT
IS IT POSSIBLE TO PAY FOR IT IN INSTALLMENTS?

PMO VALUE RING will always be charged in full value as a single installment. However, you may use installment plans offered by the payment means you select. Regulations and taxes will be selected by the intermediary company responsible for payments.

WHAT ARE DISCOUNT COUPONS?

Coupons are promotional codes, usually distributed at events or by PMO GLOBAL ALLIANCE partners.

When you enter the code for a coupon, you’ll use the discount associated with it.

Some coupons may only be used once and for a set period of time.

WHAT SHOULD I DO IF I HAVE CONNECTION ISSUES DURING THE PAYMENT PROCESS?

All you need to do is to access the website and repurchase it. The system will find the data you already registered and will allow you to continue the process.

I CONCLUDED THE PAYMENT BUT I WAS NOT REDIRECTED TO THE PMO VALUE RING WEBSITE. WHAT SHOULD I DO?

Your transaction will be verified by our system and you will receive an e-mail with the next steps, as soon as the payment is accepted.

AFTER CONCLUDING THE PURCHASE, HOW LONG WILL IT TAKE UNTIL MY PMO IS READY FOR USE?

Your PMO will be ready for activation as soon as the company responsible for handling payment confirms it. You will receive e-mails with information about payment status, and once it is activated, you will have 12 months to create your new PMO, or reactivate an existing one.

I DON’T WANT TO USE ANY OF THE AVAILABLE PAYMENT METHODS. IS THERE ANY ALTERNATIVE OPTION?

It is possible to pay a deposit to our bank account. But in this case, it will be necessary to contact us at customercare@pmovaluering.com

I HAVE A PMO LICENSE THAT IS ABOUT TO EXPIRE. SHOULD I WAIT UNTIL IT IS EXPIRED TO REACTIVATE IT?

That is not necessary. You may activate your new purchase immediately and link it to the existing PMO. The new 12-month period will only be counted starting from its reactivation date, which will happen automatically.

ABOUT CERTIFICATIONS
WHAT IS THE PMO VALUE RING CERTIFICATION PROGRAM?

The PMO VALUE RING Certification Program aims to validate the knowledge and experience of professionals in the PMO VALUE RING methodology.

The program provides three certifications: PMO VALUE RING Certified Practitioner (PMO-CP), PMO VALUE RING Certified Consultants (PMO-CC) and PMO VALUE RING Certified Trainers (PMO-CT). Each of the certifications has specific requirements for candidate approval.

PMO GLOBAL ALLIANCE is the organization responsible for administering the PMO VALUE RING Certification Program.

WHAT ARE THE NECESSARY REQUIREMENTS TO OBTAIN THE CERTIFICATION?

The PMO VALUE RING Certification Program has general requirements for its certifications:

  • The knowledge in the theoretical reference that bases the methodology;
  • Knowledge in methodology and its components;
  • Knowledge in the methodology of application of the methodology;
  • The ability to properly use the tools available on the website;
  • The ability to analyze and make decisions based on the results obtained in applying the methodology.
WHAT ARE THE BENEFITS OF BECOMING A CERTIFIED PROFESSIONAL OR CONSULTANT?

By obtaining one of the PMO VALUE RING Certification Program certifications, you will demonstrate that you are thoroughly familiar with the latest PMO practices and will be internationally recognized as a professional capable of utilizing the full potential of the PMO VALUE RING methodology.

Other benefits:

  • Early access to the results of our research;
  • Early access to new system features;
  • Active participation in our community, gaining visibility and recognition;
  • Opportunities to participate in research projects and the development of new tools;
  • Discounts on the acquisition of PMO VALUE RING licenses;
  • Exclusive technical support with the methodology’s creators.
ABOUT PRIVACY POLICY, TERMS AND CONDITIONS
WHAT IS PMO VALUE RING’S PRIVACY POLICY?

PRIVACY POLICY
Last update: March 20th, 2017.

PMO GLOBAL ALLIANCE (“us”, “we”, or “our”) operates the http://www.pmovaluering.com (the “Service”) website.

This page informs you of our policies regarding the collection, use and disclosure of Personal and Business Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal and Business Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at http://www.pmovaluering.com.

 

Personal and Business Information

While using our service, we may ask you to provide us with some personal information that may be used to contact or identify you. Personal identifiable information may include, but is not limited to, your e-mail address, name, telephone number, postal address, and other information (“Personal Information”). We collect this information for the purpose of providing the service, identifying and communicating with you, attending to your information and purchase requests, and for improving our services.

By using our Service, you will also provide us with business information (“Business Information”). This information is necessary for the purpose of providing the Service, which includes all the features available on the site.

 

Information Use

In order to preserve the confidentiality of the business information you provide, we will not use this data for any other purpose that is not related to research or improvement of our services.

We may use data provided to you for research in order to generate statistical analysis, research reports, articles, and any other initiative with the goal of sharing knowledge with the global project management community.

In this case, we will always provide consolidated results, which makes it impossible to identify any specific business information you provide, as well as identify which person or organization the information belongs to.

 

Data Logging

We collect information that your browser sends whenever you visit our Service (“Data Log”). This data record can include information such as the address of your computer Internet Protocol (“IP”), browser type, browser version, the pages of our service you visit, the date and time of your visit, the time spent on these pages and other statistics.

In addition, we may use third-party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase the functionality of our service. These third party service providers have their own privacy policies addressing how they use this information.

 

Cookies

Cookies are files with a small amount of data, which can include an anonymous unique identifier. Cookies are sent to your browser from a website and transferred to the device. We use cookies to collect information in order to improve our services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature in most browsers provides information on accepting cookies, turning off cookies, or notifying you when you receive a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service, so we recommend leaving them online.

 

Do Not Track

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting your browser Preferences or settings page.

 

Service Providers

We may contract third-party companies and individuals to facilitate our service, to provide the service on our behalf, to perform services related to the Service and / or to help us analyze how our service is used.

These third parties have access to your information to perform specific tasks on our behalf and are required not to disclose or use your information for any other purpose.

 

Communications

We may use your personal or business information to contact you with newsletters, marketing actions, research or promotional materials, and other information that may be of interest to you. You may choose not to receive any or all of these communications by following the cancellation link or instructions provided in any e-mail that we send.

 

Business Transaction

If PMO GLOBAL ALLIANCE is involved in a merger, acquisition or sale of assets, your personal and business information may be transferred as a good of the company. In such cases, we will tell you that your information will be transferred and/or will be subject to a different privacy policy.

 

Security

The security of your personal and business information is very important to us, so we strive to implement and maintain commercially acceptable and reasonable security procedures as well as practices appropriate to the nature of the information we store in order to protect you from unauthorized access, loss of data, misuse, modification or disclosure.

However, please be aware that no method of Internet transmission or method of electronic storage is 100% secure, and we are not able to guarantee the absolute security of all your data.

 

International Transfer

Your information, including personal and business information, may be transferred to – and maintained under – computers located outside of your state, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

If you are located outside of the United States and choose to provide information to us, please note that we have transferred the information, including personal and business information, to the United States and will process it there.

Your consent to this Privacy Policy represents your agreement with this transfer.

 

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you’ll be directed to the third-party site. We advise you to review the privacy policy of each site you visit.

We have no control over and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or third-party services.

 

Changes to This Privacy Policy

This Privacy Policy is effective as of January 10, 2016, and will remain in effect except with respect to any future changes to its provisions, which will take effect immediately upon posting on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy from time to time. Your continued use of our Service, after posting any modifications to the Privacy Policy on this page, constitutes your confirmation as to the acceptance of the modifications and your consent to comply with and be governed by the modified Privacy Policy.

If we make any significant changes to this Privacy Policy, we will notify you either via the email address you provided to us or by posting a prominent notice on our site.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us.

PMO GLOBAL ALLIANCE
200 Continental Drive
Suite 401
Newark, DE 19713, EUA
customercare@pmovaluering.com

WHAT ARE THE TERM AND CONDITIONS OF THE PMO VALUE RING WEBSITE?

TERMS AND CONDITIONS
Last Update: 20/03/2017

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the http://www.pmotools.net website (the “Service”) provided and operated by PMO GLOBAL ALLIANCE (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms.

These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

 

Communications

By creating an account on our site, you agree to subscribe to newsletters, receive promotional materials, and participate in marketing actions related to the Service. However, you can choose not to receive our e-mails anymore by clicking on the cancellation link in any e-mail we send and be following the instructions provided.

 

Content

Our service allows you to post, store, share, and make available information, text, graphics, videos or other materials (“Content”). You are responsible for the content that you post through the Service, including its legality, reliability, and suitability.

By posting Content on or through the Service, you represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing any right.

You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third-party posts on or through the Service. However, by posting Content using the Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.

PMO GLOBAL ALLIANCE has the right but not the obligation to monitor and edit all Content provided by users.

In addition, Content found on or through this Service is a property of PMO GLOBAL ALLIANCE or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, out of the environment and its functionalities provided by Service, without the express advance written permission from us.

 

Accounts

When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide us is legal, accurate, complete, and current at all times. Illegal, inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service with no refund if it is applicable.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

We reserve the right to refuse service, terminate accounts, remove or edit content in our sole discretion.

 

Intellectual Property

The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of PMO GLOBAL ALLIANCE and its licensors.

The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

Our trademarks may not be used in connection with any product or service without the prior written consent of PMO GLOBAL ALLIANCE.

 

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by PMO GLOBAL ALLIANCE.

PMO GLOBAL ALLIANCE has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that PMO GLOBAL ALLIANCE shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

 

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may delete your account at the website, but all information previously provided by you will not be deleted.

All provisions of the Terms which by their nature shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

 

Indemnification

You agree to defend, indemnify and hold harmless PMO GLOBAL ALLIANCE and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.

 

Limitation of Liability

In no event shall PMO GLOBAL ALLIANCE., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

 

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

PMO GLOBAL ALLIANCE its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

 

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

 

Governing Law

These Terms shall be governed and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

 

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is a material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

 

Contact Us

If you have any questions about these Terms, please contact us.

PMO GLOBAL ALLIANCE
200 Continental Drive
Suite 401
Newark, DE 19713, USA
customercare@pmovaluering.com

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